Freshmarketer by Freshwork
Create personalized multichannel customer journeys at scale
Purpose-built marketing CRM for your e-commerce businesses
Message sharper, convert faster, and delight better with a unified marketing automation platform
MULTICHANNEL ENGAGEMENT
Drive personalized multichannel engagement
Engage with buyers wherever they are and provide consistent multichannel experiences across email, WhatsApp, SMS, live chat, social media, and more using a single solution.
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CUSTOMER SEGMENTATION
Segment buyers and engage them with targeted promotions
Create or refine your target audience based on their purchases, behavior, and preferences or use pre-built segments such as new or returning customers, one-time purchases, abandoned carts, and more to send personalized messages that drive conversions.
Explore e-commerce segments >AUTOMATED JOURNEYS
Automate workflows to sell while you sleep
Save time and effort with our ready-to-use cross-channel campaigns to automate your tasks at scale. Choose from 20+ e-commerce journey templates, 150+ customizable email templates, and chatbot templates for WISMO, FAQs, checkout, and discounts.
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FRESHSALES SUITE
Unified CRM for your sales, marketing, and support teams
Break down silos and give your customer-facing reps a single source of truth across every step of the customer journey with Freshsales Suite.
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